People Make Me Crazy

So I was at Kmart a little bit ago picking up some odds and ends toiletries and thought I could scoot through the line quick since there was only one lady with about 10 things in front of me. WRONG!  Said lady argued with them that the Bounce she had was on sale for $1.00/box.  The young cashier took it over to the service desk and they showed her in the add where it wasn't the Bounce on sale. She came back and informed the lady. The lady said "I thought it said Bounch on the sale thing.  I hate it when you guys always screw me over on sale prices. This happens every time.  It happens to my husband too..." and at that point I completely tuned her out and attempted to get her marching on her way by moving my body closer and closer to the little part of the check out stand where you write your checks. The young clerk very sweetly and graciously explained that it was a different brand name on sale and offered to have someone go get the sale item.  OHHHHHHHH GOOOOOOOOOOOOOD, NOOOOOOOOOOOOOO, the lady THOUGHT it had said bounce and she repeated the whole monologue all over again.  The young girl offered to have someone go check out the sign. OHHHHHHHHHHHHHHHH  GOOOOOOOOOOOOOOOOD NOOOOOOOOOOOOO, the lady didn't need someone checking it out, she THOUGHT it said Bounce and this always happens to her that they won't honor their sale prices.

Me, thinking I was hot snot and all that, offered nicely, "Oh you know, I get confused all the time or sometimes I don't pay attention when people are too lazy to reshelve their products and just put it on the same shelf where they take the sale item from.  Well SUDDENLY the women KNOWS without a doubt that the sign said Bounce and she goes through the whole harangue again, twice, once directed at me and once directed at the young cashier.  Having not goten a cart or basket, my fingers are going numb from holding my stuff I came in for plus my bad impulse buys....and the lady's stomping on my last good nerve.

I said, "Hey, if you feel that strongly about it, maybe you should step over to the service desk and talk to a manager.  This young lady can't do anything for you. She doesn't set the sales, doesn't do the advertising, doesn't label or stock the shelves, but the managers do. "  I was somewhat nice.

OH holy hell, here we go again. The entire rant all over again. Finally, I laid my crap down and literally nudged her on.  Screw it.  I get really tired of people who want to bitch but never take any responsibility for their complaints.  She left out the door pushing her cart, bitching to no one in particular.  Maybe she just likes hearing herself complain.  The lady behind me in line and I cracked up. The cashier thanked me.  For what? Losing them a customer?  Funny, I have a feeling that lady will be back right on ad day next week with something new to bitch about.

Geez, people make me nuts.

Comments

[Tara]

I sooooooo wish I had your moxie, Glenna! I loved this story - so many times I've heard stuff like that and just made snide comments under my breath. I also loved the road rage story where you confronted the woman in Walgreen's. Classic stuff! I was a cashier at a grocery store for four years in high school and college and I can't tell you how grateful I would have been for someone like you in my line!

[Glenna]

Tara--Moxie or stupidity? LOL!~ Didn't exactly get me anywhere but I hope the cashier felt better. It wasn't her fault. I made a joke that I had to get out to my car quick because that lady was probably slashing my tires. :-)

[sher]

Hey, you didn't take out a gun and shoot her--she was damn lucky! I loved reading this and I can totally see you in my mind doing that.

So, what were the impulse buys, Missy???

[Colleen]

Funnily enough - I DID have that problem at K-mart once in Springfield. I needed to stock up on toiletries and pajamas because my luggage was accidentally taken off the bus, and when it came time to ring up the pajamas, there was like a 10$ difference from what it said on the thing. Long story short, they refused to honor the price of ALL the pajamas on that rack (which we even went back to and saw them all there under that price) and went to walmart instead.

[Glenna]

Actually, you just illustrated what I was thinking. You saw the problem, obviously took the problem to a manager, and then went elsewhere when it wasn't resolved properly. This woman just kept bitching to nobody and the cashier and when a manager was offered, a substitution offered, someone to go look at the sign offered, she made a big deal about saying "Ohhhhhhhh noooooooooooooo!" She didn't want any of those things but she did want to hold up the line bitching and moaning that she wasn't treated fairly!

Grrr...